Short break in Lugano at this hotel. Beautiful location, very friendly and couteous staff. Rooms are gorgeous and very clean. If you can I would upgrade to a lake view. Had breakfasts and an evening meal. Plenty of choices for breakfast which was lovely. Food in the restaurant was excellent, a good menu, beautifully presented, and a little treat given at the end, which I will say no more about so it doesn’t spoil it. Courtesy shuttle to Lugano is very useful, however make sure you book it in advance. Though it is also easy to use the bus and train to get to destinations. Can’t find a negative about our experience.
“Everything you would expect from a 5 star hotel”
On arrival we were delighted to be upgraded to a lake view as the hotel was obviously not full. A slart move on there part as it certainly encourages a return visit.The hotel staff were all very helpful and the quality of the food in the Restaurant in the evening was excellent. Being a 5 star hotel the prices in the restaurant and bar were very high as you would expect, particularly as this is Switzerland, but the food was exceptional. Certainly worth booking a lake view with balcony